Privacy Policy

Contact

If you have any questions after reading this policy, want more information about our privacy practices, or wish to file a complaint, please contact us by email at ELIRA VOGUE.

Collection of Personal Data

This privacy policy describes how we collect, use, and share your personal data when you visit our website or make a purchase there. By “personal data,” we mean any information about an identifiable person. Below you will find details about which personal data we collect and why:

I – Device Information

Purpose of collection: We automatically collect information about your device to properly load the website and perform usage analysis to optimize the website.
Source of collection: This information is collected via cookies, log files, web beacons, tags, or pixels when you visit our website.
Sharing for business purposes: This information may be shared with our service provider Shopify.
Collected data: Browser version, IP address, time zone, cookie information, visited pages, search terms, and interactions with the website.

II – Order Information

Purpose of collection: We collect information necessary to process your orders — such as delivery of products/services, payment processing, shipping, invoicing, communication with you, fraud prevention, and providing information or advertising according to your preferences.
Source of collection: This information is provided directly by you.
Sharing for business purposes: This information may be shared with our service provider Shopify.
Collected data: Name, billing address, shipping address, payment information (including credit card numbers), email address, phone number.

III – Customer Service Information

Purpose of collection: We collect this information to provide you with effective customer service.
Source of collection: This information is provided directly by you.

Minors

Our website is not directed at persons under 13 years old. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.

Sharing of Personal Data

We share your personal data with service providers to deliver our services and fulfill agreements with you. For example:

We use Shopify to manage our online store. More information about Shopify’s use of your data can be found in their privacy policy.

We may also share your data to comply with applicable laws and regulations, respond to legal requests (such as subpoenas, search warrants), or to protect our rights.

Use for Advertising

As described above, we use your data to provide targeted advertising and marketing communications that may interest you. For example:

We use Google Analytics to understand how customers use our website. More information is available in Google’s privacy policy. You can disable Google Analytics here.

We share information about your website usage, purchases, and interactions with ads on other websites with our advertising partners — either directly or through cookies or similar technologies (depending on your location, with your consent).

We use Shopify Audiences to show you relevant ads on other sites. To do this, we share information about your website usage, purchases, and email address with Shopify, which allows other Shopify merchants to make you relevant offers.

More information about targeted advertising can be found on the Network Advertising Initiative (NAI) information page.

You can opt out of targeted advertising via:

Use of Personal Data

At ELIRA VOGUE, we use your personal data to provide our services, such as selling products, processing payments, shipping, and fulfilling your order, and to inform you about new products, services, and offers.

Legal Basis

In accordance with the General Data Protection Regulation (GDPR), we process your data within the European Economic Area (EEA) on the following legal bases:

  • Your consent

  • The performance of a contract between you and us

  • Compliance with legal obligations

  • Protection of vital interests

  • Performance of a task carried out in the public interest

  • Our legitimate interests, provided they do not override your fundamental rights

Storage

If you place an order through our website, we store your personal data for our administrative purposes unless you request deletion. More information can be found in the section “Your Rights.”

We value your privacy and the information you provide for our SMS marketing service. We use this data to send you text messages (e.g., about orders, reminders about abandoned carts), marketing offers, and reviews.

Our website uses cookies to save products in your shopping cart — even if you abandon checkout. We use this data for automatic SMS reminders.

Sale of Personal Data

Our website sells personal data within the meaning of the California Consumer Privacy Act (CCPA) of 2018.

Your Rights

GDPR
If you reside in the EEA, you have the right to access your personal data, transfer it, correct, update, or delete it. To exercise your rights, please contact us using the contact details above.

Your data is initially processed in Ireland and then further processed outside Europe, including in Canada and the USA. More information on GDPR compliance can be found in Shopify’s GDPR whitepaper.

CCPA
If you live in California, you have the right to access your personal data (“Right to Know”), data portability, and the right to correction, updating, or deletion. If you wish to designate an authorized representative to make requests on your behalf, please contact us using the above contact details.

Cookies

Cookies are small data files stored on your device when you visit our website. At ELIRA VOGUE, we use different types of cookies: functional, performance, advertising, and cookies for social media and content.

Cookies improve your user experience by remembering your preferences (such as login, region). This means you don’t have to enter this data each time. They also help us understand whether you are a first-time or returning visitor.

We use cookies to optimize your experience and provide our services.

Do Not Track

Note: Since there are no uniform industry standards for responding to “Do Not Track” signals, we do not change our data collection practices if we detect such a signal.

Changes

We reserve the right to update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Complaints

If you wish to file a complaint, please contact us via email or mail as indicated in the Contact section above.

If you are dissatisfied with our response, you may contact the competent data protection authority — either in your country of residence or our supervisory authority.